SHIPPING & RETURNS

Shipping & Returns

SHIPPING:

USPS, UPS, UPS FREIGHT, CUSTOMER SPECIFIED LTL.

USPS: Including Priority Mail & Priority Mail International - applies to Post Office Boxes and/or Street Addresses. The Customs Declaration provides tracking accessibility, and we will use delivery confirmation where possible. International shipments require export documentation. Global Priority Mail International is used to service customers outside of the Northern Hemisphere. Please consider that ALL DUTIES, TAXES, FEES are the responsibility of the customer. For More Information, please visitwww.usps.com.

UPS: UPS GROUND, UPS 2nd Day Air, UPS Next Day Air are shipping options available domestically with UPS Standard and Worldwide Expedited for global shipping. Tracking Number(s) are emailed once known. Shipping rates are based on product weight, destination and surcharges implemented by the carrier. Since Variables exist, we will notify you by email or telephone PRIOR TO CONFIRMING YOUR ORDER should the shipping charge differ from what the shopping cart may display.

SURCHARGES: FUEL, RURAL DELIVERY & OVERSIZE PACKAGES are subject to CARRIER DISCRETION surcharges. Shipping rates are estimates based on product weight, and insurance. Since Variables exist, we will notify you email or telephone PRIOR TO CONFIRMING YOUR ORDER should the shipping charge differ from what the shopping cart may display. 

DUTIES, TAXES, BROKERAGE FEES: The customer is responsible for paying ALL duties, taxes and fees associated with product shipments as dictated by the receiving country. COTTCO will provide an estimate of these charges, but they may vary depending on tariff or HS codes. Please contact us for more information.

CANADA:  USPS Priority Mail International up to 20 lbs. per carton including export documentation. UPS with Export Documentation. LTL Carrier Options through UPS FREIGHT. 

INTERNATIONAL: USPS Priority Mail or UPS with Export Documentation.

COMMON CARRIER:  Please call Cottco Specialty Hardware 877-283-1745 for LTL carrier options.

FREIGHT FORWARDERS:   Call 877-283-1745 to discuss options.

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